B2B E-commerce Portal Connected to Live Inventory
Sonepar India supplies electrical products to traders and institutional buyers. Orders historically came via phone, email and spreadsheets, making it hard to keep pricing and availability in sync. Fireflux Labs implemented a B2B ordering portal fully connected to ERP inventory and pricing.
The Challenges
- •Repeat customers placing orders through phone/email with incomplete or ambiguous item references.
- •Sales teams spending time manually creating quotes and orders in ERP.
- •Inventory and pricing visible only inside ERP, not to customers.
What We Built
A login-based B2B portal with customer-specific pricing, contract items and credit limits.
Real-time inventory and availability exposure for key product lines from ERP into the portal.
Order flow: customers build carts → submit orders → orders land directly in ERP for approval/processing.
Core Features
- Customer-specific pricing and contract items
- Real-time inventory availability from ERP
- Credit limit checks before order submission
- Shopping cart with bulk upload capabilities
- Direct order posting to ERP for processing
- Order tracking and history for easy reordering
Results & Impact
Key Outcomes
- Within three months, most repeat customers started placing orders online instead of phone and email.
- Sales and inside teams now focus on exceptions and high-value opportunities instead of manual entry.
- Order capture errors and missing lines reduced noticeably.
Additional Benefits
- • 24/7 ordering capability for customers
- • Improved customer satisfaction with self-service
- • Better data for demand forecasting and inventory planning
- • Scalable platform to support business growth
- • Enhanced customer loyalty through convenient reordering
Tech & Approach
Frontend
Next.js/React-based B2B portal with responsive design for traders and buyers
ERP Integration
Real-time API integration and import jobs for inventory, pricing, and order management
Business Logic
Role-based pricing, credit checks, and customer-specific catalogs
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